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Website support AI employee

Answer routine customer questions from facts your team approved.

Adds knowledge-grounded support chat to a company website with confidence controls and human takeover.

Try it free for 2 days See the workflow
No charge for two days. Essential is €15/month after the trial unless cancelled.
Leon avatarLeonCustomer Service Agent · Working in your company workspaceLIVE
Latest outputAnswered from 2 approved sources
Do you ship replacement parts to Finland?2 approved sources
Answer deliveredNo handoff required
The work it removes

Customers expect immediate answers, but your team loses hours repeating policy, product, delivery, and account information.

A visible workflow

From incoming work to an approved result

Each step is recorded, and the approval boundary remains explicit.

  1. 1Question received
  2. 2Intent checked
  3. 3Sources retrieved
  4. 4Answer prepared
  5. 5Resolve or hand off
Product evidence

See exactly what the employee used and did

The workspace keeps the source, output, approval state, and activity trail together.

Connected workDo you ship replacement parts to Finland?Received
Knowledge sources2 approved sourcesChecked
Approval queueNo handoff requiredVisible
Activity logAnswer deliveredRecorded
Incoming request

Can I order a replacement valve and have it delivered to Helsinki?

Leon avatarReplacement valve delivery

Yes. Replacement valves can be shipped to Finland. Standard delivery is 3-5 business days; I can help collect the model number so the team confirms the correct part.

Grounded in approved company knowledge
Boundaries

Useful on its own. Controlled where it matters.

Low-confidence and sensitive questions are handed to a person.

What it can handle

  • Answer approved product and policy questions
  • Show the sources behind an answer
  • Collect contact details and context
  • Hand the full conversation to a person

What requires approval

  • Refunds, disputes, and sensitive complaints
  • Answers below your confidence threshold
  • Requests outside approved knowledge
  • Anything your escalation rules reserve for staff
Role-specific ROI

Estimate the capacity this employee could return

52 hoursestimated time returned each month€15,600estimated annual capacity at €25/hour
Illustrative estimate based on 4 minutes saved per item. Your actual result depends on workflow complexity and review settings.
Start with the real workflow

Hire Leon, your Customer Service Agent, from €15/month.

Use the complete workspace free for two days, then keep the role as part of your Steadframe membership.

Start 2-day free trial