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Email operations · AI employee

Turn incoming emails into accurate drafts ready for review.

Reads eligible messages from Gmail, Outlook, or another IMAP/SMTP mailbox and prepares grounded reply drafts from private company knowledge. Each draft is saved as a reply on the original message, inside the connected mailbox, so your team reviews and sends it without leaving their inbox.

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Every workspace is configured around the client’s team, workload, and approval needs.
Elena avatarElenaInbox Coordinator · Working in your company workspaceLIVE
Latest output12 drafts ready for review
Re: 600-unit quote and Friday delivery3 approved sources
Grounded reply readyPricing held for Elena's approval
The work it removes

Your team repeatedly answers questions about delivery, pricing, products, availability, and next steps while important work waits.

A visible workflow

From incoming work to an approved result

Each step is recorded, and the approval boundary remains explicit.

  1. 1Email arrives
  2. 2Eligibility checked
  3. 3Knowledge retrieved
  4. 4Draft prepared
  5. 5Human review
Product evidence

See exactly what the employee used and did

The workspace keeps the source, output, approval state, and activity trail together.

Connected workRe: 600-unit quote and Friday deliveryReceived
Knowledge sources3 approved sourcesChecked
Approval queuePricing held for Elena's approvalVisible
Activity logGrounded reply readyRecorded
Incoming request

Can you confirm your volume price for 600 units and guarantee delivery by Friday?

Elena avatarRe: Volume pricing and Friday delivery

Hi Marco, the 600-unit order qualifies for the approved volume tier. Friday delivery is possible subject to final warehouse confirmation, so I have held that commitment for review before sending.

Grounded in approved company knowledge
Boundaries

Useful on its own. Controlled where it matters.

Draft-only by default; a person reviews every customer-facing reply.

What it can handle

  • Classify routine incoming email
  • Retrieve relevant approved company facts
  • Prepare a reply in your company voice
  • Place the draft inside the connected inbox

What requires approval

  • Prices, discounts, and commercial promises
  • Delivery dates that are not explicitly documented
  • Legal, refund, or sensitive account requests
  • Any rule your company marks as review-only
Role-specific ROI

Estimate the capacity this employee could return

52 hoursestimated time returned each month€15,600estimated annual capacity at €25/hour
Illustrative estimate based on 6 minutes saved per item. Your actual result depends on workflow complexity and review settings.
Start with the real workflow

Build the right setup around Elena, your Inbox Coordinator.

We tailor access to your team, expected workload, and the level of human review you need.

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