Disconnect Instagram
- Open Instagram and go to Settings and activity.
- Open Website permissions, then Apps and websites.
- Find Steadframe and remove its access.
Removing access prevents Steadframe from making further Instagram API calls. You can also delete the Social Media Manager inside Steadframe to remove its stored connection and employee data.
Request complete deletion
Email support@steadframe.com from the address used for your Steadframe account. Use the subject "Steadframe data deletion request" and identify the organization workspace to delete.
We will verify account ownership, disconnect linked services, and delete or anonymize account data, employee configurations, OAuth credentials, company knowledge, generated content, and operational records that are not required for legal, security, or billing purposes. We aim to complete verified requests within 30 days and will confirm when the request is complete.
What may be retained
We may retain limited transaction, fraud-prevention, or legal-compliance records where required by law. Residual encrypted backups are removed through normal backup-expiration cycles and are not used for ordinary product operation.