How AI credits work
Every tailored workspace includes one shared monthly credit pool. Here is how each AI employee action uses that capacity.
Updated August 1, 2026 · 5 minute read
One pool, not four separate limits
Every tailored Steadframe plan includes a monthly AI credit pool. Instead of isolating capacity by employee, credits are shared across email drafts, support replies, social posts, and researched leads, so the approved plan can reflect how the company actually works.
A company that leans heavily on customer support and barely touches social media can put almost all of its credits toward support replies. A company running a content push can do the opposite. The pool does not force either shape.
What one credit buys
Credit costs are weighted by the real cost of the AI work behind each action, not an arbitrary number. Some actions run on a lighter, cheaper model; others use a stronger model or generate an image, and cost more credits accordingly.
- 1 credit = 1 AI support reply
- 5 credits = 1 email draft (drafting automatically uses a stronger model for pricing, contracts, payments, and other harder messages; that upgrade never changes the credit cost you see)
- 3 credits = 1 researched sales lead, including its outreach draft
- 28 credits = 1 social post, including a generated image
Why social posts and email drafts cost more
A support reply is usually a short, direct answer. An email draft can involve more context, and messages that mention pricing, quotes, invoices, contracts, or a dollar or percentage figure are automatically escalated to a stronger model, so its blended cost is meaningfully higher than a support reply, even though you are only ever charged the same flat 5 credits.
A social post is the most expensive action because it is really three steps in one: idea generation, final copy and hook writing, and an AI-generated image. The image alone typically costs more than every other step in the post combined.
What happens at the end of your pool
When monthly credits run out, incoming support conversations still reach the team, but new AI-prepared work pauses until credits reset or Steadframe adjusts the tailored capacity. Email drafting, social planning, and lead research follow the same boundary.
Credits reset at the start of each billing period and do not carry over.
How tailored access begins
Steadframe first confirms the employees, integrations, onboarding, and expected workload with the client. The resulting capacity and commercial terms are prepared privately rather than selected from a public checkout page.
Approved clients receive a unique registration code. Redeeming it creates the private company workspace and immediately applies the agreed employee seats and shared monthly credit pool.
Codes can be restricted to a specific company and email, expire automatically, and cannot be recovered from Steadframe's database after they are generated.